Macgregor Primary School Out of School Hours Care



Payment of Payment of Fees 

• Charges at the full rate will apply to permanent bookings if your child is absent for any reason on booked days.
• Casual bookings made as required and should be pre booked and paid prior to or on the day your child is using the service.
• Parents can make a bank transfer and send the receipt to the service as proof of payment for casual bookings.
• Casual bookings which are not cancelled at least 24  business hours prior to the booked session will be charged.   
• Payments can be made by cash or Direct Deposit into our account (BSB 062911 A/C # 00901394) Please note that we do not provide EFTPOS.  Payments are deducted before new invoices are sent out to parents.
• Remember to add your child’s name so we can identify payments.
• Family Assistance Office can be contacted at https://www.humanservices.gov.au/customer/contact-us .  Any subsidies are applied via the Childcare management system. To connect, you must provide us with details of the birthdates and customer reference numbers for both the account holder and the attending children. You can obtain CRN’s by applying to Family Assist. 



Non-notification of absences. 

When children are unable to attend the service, we must always be advised. Should we not be notified, we are required to ring parents or other prearranged contacts in order to find out the whereabouts of absentees, for which a charge of $5.00 to accommodate the extra administration associated with this procedure will be included on the parent’s next invoice. This fee will be enforced to help deter non notification and pay for the time staff must use to confirm the child’s whereabouts. 



Overdue Fees

• Fees will be invoiced a week in advance. Accounts will be required to remain a week in credit to ensure their child’s ongoing booking.

• Fees that require follow up action from the administrator will be charged a $10.00 reminder call fee when calls are made to remind clients that they need to pay their outstanding account and a fee of $5.00 per week will be charged during the period of time that the fees remain overdue. Only one call will be made to remind account holders to pay before suspending the account if it remains unpaid, effective immediately.
• Account holders where fees are overdue by more than two weeks will be refused access to the service until all fees are paid and any further bookings will only be made if they are prepaid.

If anyone has trouble paying, it is always best to speak with the Nominated Supervisor or bookkeeper, who will then discuss the matter with the Committee  

Late Fees 

Educators are paid until 6 pm at After School Care and any time after that requires that two carers are paid overtime. For this reason, it is necessary to charge late fees and recover this added expense.  

See fees schedule above.